Privacy Policy

Who we are

Koala Traders LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or interact with our website [Website URL] (the “Site”). By using our Site, you agree to the practices described in this policy.

Koala Traders LLC is an online retail company providing a diverse range of products designed to meet your everyday needs. Our mission is to offer quality products and a seamless shopping experience while ensuring your data is handled securely and responsibly.

Information We Collect

1. Comments

When visitors leave comments on the Site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

2. Media

If you upload images to the Site, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Site can download and extract location data from images on the website.

3. Cookies

We use cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our Site. They allow us to:

  • Remember your preferences
  • Track site usage and analytics
  • Facilitate secure login and account management

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

4. Embedded Content from Other Websites

Articles or pages on our Site may include embedded content (e.g., videos, images, or articles) from third-party websites. Embedded content behaves in the same way as if you visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.

Who We Share Your Data With

We do not sell your personal data. However, we may share your data with the following parties:

Legal Authorities: If required by law or to protect our legal rights.

Service Providers: For payment processing, order fulfillment, and website hosting.

Third-Party Tools: For analytics and marketing, such as Google Analytics.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For registered users, we store personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except for their username).

What Rights You Have Over Your Data

If you have an account on our Site or have left comments, you can request:

  • A copy of the personal data we hold about you.
  • Deletion of any personal data we hold about you (excluding data we are required to keep for legal, administrative, or security purposes).

To exercise these rights, please contact us at privacy@koalatradersllc.com

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Additionally, some data may be stored on servers located outside your country, depending on our hosting providers and third-party services.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Koala Traders LLC
Email: privacy@koalatradersllc.com
Phone: +1 (919) 264-1550
Address: 4700 Westgrove st, Apt 219, Raleigh, NC 27606.

Thank you for trusting Koala Traders LLC. We are committed to safeguarding your privacy and ensuring a secure shopping experience.